個人情報保護方針
Privacy Policy
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company or Clinic Name
- GST Number (where applicable)
- Date of Birth (only where required)
- Professional Qualifications (for training or certification programs)
Order Information
- Products purchased
- Order history
- Payment status
- Shipping details
- Invoice information
Payment Information
Payments are processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, banking, or UPI credentials on our servers.
Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Deliver products and services.
- Verify customer identity where necessary.
- Process payments.
- Provide customer support.
- Manage warranties and replacement requests.
- Register participants for training programs.
- Coordinate medical tourism enquiries.
- Respond to enquiries and support requests.
- Improve our products, website, and services.
- Send order confirmations and shipping updates.
- Inform you about new products, offers, events, and educational programs (where permitted).
- Prevent fraud and maintain website security.
- Comply with legal and regulatory obligations.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Maintain your shopping cart.
- Improve website performance.
- Analyse visitor behaviour.
- Measure marketing effectiveness.
- Enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Marketing Communications
With your consent, we may send:
- Product updates
- Promotional offers
- Educational content
- Workshop announcements
- Training schedules
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers when necessary, including:
- Courier and logistics partners
- Payment gateway providers
- IT service providers
- Cloud hosting providers
- Customer support platforms
- Marketing and email service providers
- Training partners (only where required)
- Hospital or healthcare partners for medical tourism services (with your consent)
All such parties are expected to maintain appropriate confidentiality and security measures.
6. Data Security
We implement reasonable technical, administrative, and organisational measures to protect your information from:
- Unauthorised access
- Alteration
- Disclosure
- Loss
- Misuse
- Destruction
While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Fulfil warranty obligations
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised where reasonably practicable.
8. Children's Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected without appropriate authorisation, we will take reasonable steps to delete it.
9. Third-Party Websites
Our website may contain links to third-party websites, including payment providers, social media platforms, hospitals, or partner organisations.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
10. Medical Tourism & Training Information
Where you enquire about medical tourism services or professional training, we may collect additional information relevant to your request.
For medical tourism, this may include medical records or treatment-related information that you voluntarily provide for the purpose of facilitating consultations or treatment coordination.
Such information will be handled with appropriate confidentiality and shared only with relevant healthcare providers or partner institutions, and only to the extent necessary to provide the requested services or where required by law.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permissible.
- Withdraw consent for certain processing activities.
- Opt out of marketing communications.
- Request details regarding how your information is used.
Requests may be subject to verification of identity and applicable legal requirements.
12. International Data Transfers
If our business operations or service providers require the transfer of information outside India, we will take reasonable measures to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable laws.
13. Compliance with Law
We may disclose personal information where required to:
- Comply with applicable laws or regulations.
- Respond to lawful requests from government authorities.
- Protect our legal rights.
- Prevent fraud or illegal activities.
- Enforce our Terms & Conditions.
14. Customer Support
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Customer Support
Email: support@medibeautyglobal.com
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
We will make reasonable efforts to respond to your enquiry promptly.
15. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments.
The revised version will be published on this page with an updated Effective Date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.
Complaints and Consultation
個人情報に関する
苦情・相談窓口
株式会社 NMT Japan
PMU Global Chains 係
メールアドレス:info@pmu.global
TEL:03-6459-2533