個人情報保護方針
Terms and Condition
1. Definitions
- Company, We, Us, or Our refers to Medibeauty Global Pvt. Ltd.
- Website refers to our official online store and all associated web pages.
- Customer, User, or You refers to any individual or organisation accessing our website or purchasing products or services.
- Products include PMU machines, pigments, cartridges, needles, accessories, beauty equipment, consumables, and any other products listed on our website.
- Services include PMU training, workshops, consultations, technical support, and related professional services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity to enter into binding contracts.
- The information you provide is true, accurate, and complete.
3. Products & Services
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Product colours may vary due to screen settings.
- Packaging may differ from images shown on the website.
- Imported products may occasionally have updated manufacturer packaging.
- Product availability is subject to stock.
We reserve the right to discontinue or modify any product or service without prior notice.
4. Professional Use
Many products available on our website are intended for trained professionals such as:
- Doctors
- Nurses
- Licensed PMU Artists
- Tattoo Professionals
- Aesthetic Clinics
- Beauty Professionals
Customers are responsible for ensuring products are used safely, legally, and according to the manufacturer’s instructions.
Improper use may result in injury, and the Company shall not be liable for misuse or use by unqualified individuals.
5. Orders
All orders are subject to acceptance and product availability.
We reserve the right to:
- Accept or reject any order.
- Cancel suspicious or fraudulent transactions.
- Limit quantities purchased.
- Request additional verification before dispatch.
An order confirmation email does not constitute final acceptance until the order has been dispatched.
6. Pricing
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
Applicable GST and shipping charges will be calculated during checkout.
Despite our best efforts, pricing errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel the order and issue a full refund.
7. Payments
We accept secure online payments through authorised payment gateways.
Orders will be processed only after successful payment confirmation.
We do not store or have access to your complete credit or debit card information.
8. Shipping
Shipping, delivery timelines, courier responsibilities, and shipment tracking are governed by our Shipping Policy, which forms an integral part of these Terms.
9. Returns, Refunds & Cancellations
Returns, refunds, replacements, and order cancellations shall be governed by our Cancellation & Refund Policy.
Certain products, including opened pigments, sterile consumables, cartridges, needles, and customised items, may not be eligible for return due to hygiene and safety reasons.
10. Product Warranty
Where applicable, products are covered only by the manufacturer’s warranty.
Warranty does not cover:
- Physical damage
- Improper handling
- Accidental damage
- Water damage
- Electrical fluctuations
- Normal wear and tear
- Unauthorised repairs or modifications
Customers should retain invoices for warranty claims.
11. Training Programs
For customers enrolling in PMU training programs:
- Admission is confirmed only upon successful payment.
- Course schedules may change due to operational requirements.
- Certification is subject to successful completion of course requirements.
- Training fees may be non-refundable unless otherwise specified.
Attendance, participation, and certification policies will be communicated separately.
12. Intellectual Property
All website content including:
- Logos
- Images
- Videos
- Product descriptions
- Course materials
- Training manuals
- Graphics
- Website design
are the exclusive intellectual property of Medibeauty Global Pvt. Ltd. unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
13. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or harmful content.
- Interfere with website functionality.
- Violate applicable laws or regulations.
We reserve the right to suspend or terminate access for violations of these Terms.
14. Limitation of Liability
To the fullest extent permitted by law, Medibeauty Global Pvt. Ltd. shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Delays caused by courier partners.
- Product misuse.
- Improper storage after delivery.
- Service interruptions beyond our reasonable control.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Customer Support
Email: support@medibeautyglobal.com
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
16. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
We are not responsible for the content, privacy practices, products, or services offered by third-party websites.
17. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
18. Force Majeure
We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, internet failures, transportation disruptions, or other force majeure events.
19. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, Delhi, India, unless otherwise required by applicable law.
20. Changes to this Policy
We reserve the right to update or modify these Terms & Conditions at any time.
The revised version will become effective immediately upon publication on our website. Continued use of the website after such changes constitutes acceptance of the updated Terms.
Complaints and Consultation
個人情報に関する
苦情・相談窓口
株式会社 NMT Japan
PMU Global Chains 係
メールアドレス:info@pmu.global
TEL:03-6459-2533