Welcome to Medibeauty Global Pvt. Ltd. ("Company", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our website.
1. General
These Terms and Conditions apply to all visitors, users, customers, and others who access or use the website.
We reserve the right to modify, update, or replace these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated Terms.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information provided by you is accurate and complete.
3. Products and Services
We strive to ensure that all product descriptions, images, specifications, pricing, and availability are accurate.
However, we do not guarantee that:
- Product descriptions will always be error-free.
- Colors displayed on your device will exactly match the actual product.
- Products will always remain available.
We reserve the right to discontinue or modify products without prior notice.
4. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.
5. Orders
By placing an order, you agree that:
- All information provided is accurate.
- Payment details are valid.
- We may cancel or refuse any order at our discretion.
We reserve the right to cancel orders due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Payment verification issues
- Violation of these Terms
If payment has already been received, the amount will be refunded as applicable.
6. Payments
We accept payments through secure third-party payment gateways.
Medibeauty Global Pvt. Ltd. does not store your complete payment or card information.
All payment transactions are subject to authorization by the respective payment service provider.
7. Shipping and Delivery
Estimated delivery times are provided for convenience only and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
We are not responsible for delays caused by third-party logistics providers.
8. Returns and Refunds
Returns and refunds shall be governed by our Return and Refund Policy.
Customers are encouraged to review the Return Policy before making a purchase.
9. User Account
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities carried out under your account.
- You agree to notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts found violating these Terms.
10. Intellectual Property
All content available on this website including:
- Logos
- Graphics
- Images
- Product photographs
- Videos
- Designs
- Text
- Icons
- Software
are the intellectual property of Medibeauty Global Pvt. Ltd. unless otherwise stated.
No material may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
11. Prohibited Activities
Users shall not:
- Use the website for unlawful purposes.
- Upload malicious software or viruses.
- Attempt unauthorized access to our systems.
- Interfere with website functionality.
- Copy or scrape website content without permission.
- Misrepresent their identity.
12. Limitation of Liability
To the maximum extent permitted by law, Medibeauty Global Pvt. Ltd. shall not be liable for:
- Indirect damages
- Consequential losses
- Loss of profits
- Business interruption
- Data loss
- Any damages arising from the use or inability to use the website
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
13. Disclaimer
The website and all products and services are provided on an “as is” and “as available” basis.
We do not warrant that:
- The website will always be available.
- The website will be error-free.
- The website will be secure at all times.
- Products will meet every customer’s expectations.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and processing of your information in accordance with our Privacy Policy.
15. Force Majeure
Medibeauty Global Pvt. Ltd. shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fire
- Pandemic
- Government restrictions
- War
- Internet outages
- Labour disputes
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi.
17. Indemnification
You agree to indemnify and hold harmless Medibeauty Global Pvt. Ltd., its directors, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or violation of these Terms.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.